On being notified of assets being available for removal the following service procedure will be effected:-
1) Meet with the Seller for instructions
2) Prepare a detailed inventory
3) Take photo’s of the items
4) Tender the assets to suitable buyers for the highest offer - accounting for any staff or charity instructions.
5) Convey highest offer to Seller
6) Offer accepted or if required
negotiations are handled
7) On acceptance payment & transport arrangements are organised
8) Meet Seller & buyer on site on pick up day (s)
9) Cross reference initial inventory to pick up
10) Manage and queries problems or discrepancies
11) Sign Final Delivery/collection notes ( all parties)
At no time is there any direct interaction between the Seller and the Buyer (unless required). Nana’s is the point of contact at all times to both parties concerned. The “collection site” remains our company’s responsibility at all times. The Buyer understands and accepts this and agree that their staff take instructions from us on collection.
